DreamHost Review 2025 | User Ratings, Reddit, Trustpilot Feedback

DreamHost Reviews

DreamHost email hosting reviews

DreamHost, founded in 1996, is one of the most trusted names in web hosting. In this DreamHost review, we’ll dive into its hosting services, including shared hosting, VPS hosting, and managed WordPress hosting. Known for its strong commitment to customer privacy and a 100% uptime guarantee, DreamHost is a popular choice for bloggers, developers, and businesses. Customers appreciate its easy-to-use platform, robust performance, and free domain registration. However, some users have expressed concerns over customer support response times. Read on to explore DreamHost's pros and cons, pricing, and performance tests.

DreamHost's email hosting services are highly rated, and its performance is tested across different regions globally. Its uptime is impressive, and it guarantees fast load times with SSD storage. For WordPress users, DreamHost's managed hosting plan, DreamPress, offers unparalleled speed and reliability.

Read More:

Pros:

• Award-winning hosting
• Great customer support
• Officially Recommended by WordPress
• 1-click WordPress install
• Free Domain, SSL, and Privacy
• Automatic Daily Backups

Cons:

• No Free Email on Starter Plan

DreamHost Review from Our Experts

DreamHost is a popular hosting provider and one of WordPress’s recommended hosts. They provide reliable domain registration and managed WordPress hosting services. This review will delve into their performance, customer support, features, and pricing.

DreamHost Review Summary

DreamHost Review Summary
Performance grade	A
Average load time	330 ms
Average response time	77 ms
Free domain	Yes
Free SSL	Yes
1-click WordPress	Yes
Support	Live Chat / Knowledge Base

Read More:

Pros and Cons of DreamHost

DreamHost is a reliable hosting provider, but it's essential to weigh its pros and cons before making your decision. Pros:

• Award-winning hosting
• Money-back guarantee (97 days)
• Free domain & privacy
• Monthly billing without setup fees

Cons:

• Limited live chat support hours
• No free email on Starter plan

DreamHost Response Time Test Results

Our test results show DreamHost's steady response time across multiple locations globally, especially in North America and Europe. It consistently provides fast and reliable performance.

DreamHost Hosting Plans and Features

DreamHost provides hosting for a wide range of users, including bloggers, developers, and businesses. Their plans include shared hosting, VPS hosting, and managed WordPress hosting. They use SSD storage for fast load times and offer a proprietary control panel instead of cPanel.

Managed WordPress Hosting: DreamPress

DreamHost offers DreamPress, a premium managed WordPress hosting plan that provides superior speed, security, and performance for WordPress websites. With features like automatic WordPress updates, private IP address, SSL, and dedicated resources, DreamPress is ideal for high-traffic websites.

Support and Customer Service

DreamHost provides excellent customer support via live chat and email. However, support is not available 24/7, and users may experience delays during peak times. For more complex issues, DreamHost offers a comprehensive knowledge base and ticket system.

Read More:

DreamHost Review Summary

DreamHost Review Summary
Performance grade	A
Average load time	330 ms
Average response time	77 ms
Free domain	Yes
Free SSL	Yes
1-click WordPress	Yes
Support	Live Chat / Knowledge base
Performance grade	A
Average load time	330 ms
Average response time	77 ms
Free domain	Yes
Free SSL	Yes
1-click WordPress	Yes
Support	Live Chat / Knowledge base

Read More:

Pros and Cons of DreamHost

DreamHost is a popular web hosting provider, but it may not be right for everyone. Consider these pros and cons before choosing a plan.
Pros. Award Winning Hosting – DreamHost has won the PCMag Readers’ Choice Award for best business hosting. They rated high in reader surveys for their reliability and tech support.

Money Back Guarantee – DreamHost offers a 97-day money back guarantee. That means you can cancel your account within 97 days of signing up and get a full refund.

Free Domain and Privacy – Every DreamHost plan includes one free domain name registration plus domain privacy, so your contact information isn’t made public on the web.

Monthly Billing With No Setup Fee – DreamHost pricing plans allow you to pay month-to-month, without having to pay a setup fee. Cons Support Isn’t Immediate – DreamHost has set times for live chat support and an emailed based ticket system. This means it may take a while before you can get a response.

No Email – DreamHost doesn’t offer email accounts for the Starter plan of their WordPress shared hosting. Though you can get it for $1.65/ mo or use an external business email provider.

DreamHost Response Time Test Results

Next, we wanted to test how our DreamHost test site responds to requests from different geographic locations. To measure this, we used a tool called Bitcatcha.
As you can see our response times remained steady across the globe. They were particularly great in North America and Europe.

DreamHost Uptime Test Results

It is also important to notice that our website didn’t go down during testing. We enable the downtime tracker because often during stress tests, some hosting servers will crash.

DreamHost Hosting Plans and Features

DreamHost specializes in providing hosting for web designers, developers, bloggers, and online businesses. They support and use open source technologies, apps, and platforms like WordPress and Joomla.
Their one-click installer includes configurations for many open source apps. As a Dreamhost customer, you get expert support, free migrations, and built-in security features.
Their hosting options include: shared hosting, email hosting, managed WordPress hosting, VPS hosting (Virtual private servers), and dedicated servers. They also offer cloud hosting packages and cloud storage.
All of DreamHost’s plans use SSD drives for faster loading. DreamHost also uses a proprietary control panel instead of cPanel.

Managed WordPress Plans

DreamHost also offers a managed WordPress hosting plan called DreamPress. DreamPress is over 5 times faster than shared hosting. The linux servers are optimized for WordPress, and they can handle traffic spikes (millions of visitors) without your website going down.

Managed WordPress hosting also includes:

• Automatic WordPress core updates for security
• Private IP address and SSL certificate pre-installed for eCommerce sites
• SSD storage and unmetered bandwidth
• Web application firewall to block malware and brute-force attack mitigation.
• One-click staging site set up
• Free website builder along with on-demand as well as daily backups
• DreamPress Pro and Plus plans also include unlimited CDN and Jetpack Professional add-on features.
• Dedicated hosting with your own CPU server resources for maximum performance

Read More:

DreamHost Support and Customer Service

DreamHost offers 24/7 email support via a ticket system. You can open a request for support through your DreamHost account dashboard.

They also offer Live Chat support between 5:30 AM and 9:30 PM Pacific Time through the panel. You can also request a callback service for an additional fee.
They also maintain a comprehensive Knowledge base and a forum on their website where you can post your questions. The support team is active in the forums, and most questions are answered within 24 hours.

Many reviews mention the quality of their support, though some reviewers were frustrated by not having access to immediate phone or live chat support (24/7).

While live chat and phone support can be useful for simple questions, customers with more complicated issues are usually directed to open a support ticket anyway.

DreamHost maintains an extensive knowledge base on their website that answers the most common questions users have about hosting. If you have a more complicated issue, it probably could not be answered immediately via live chat or phone even if it was available.