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DreamHost Reviews

DreamHost email hosting reviews

DreamHost is a web hosting company that was founded in 1996. They offer a variety of hosting services including shared hosting, virtual private servers, and dedicated servers. They also provide domain registration services and a website builder.

One of the standout features of DreamHost is their commitment to customer privacy. They promise not to sell or share their customers' data with third parties, which is a refreshing change in the web hosting industry.

DreamHost also boasts a 100% uptime guarantee for their web hosting services. This means that if your website experiences any downtime, DreamHost will compensate you with free hosting.

Their shared hosting plans are reasonably priced and include unlimited bandwidth and storage. They also offer a free domain registration with each hosting plan.

Their website builder, Remixer, is easy to use and comes with over 200 pre-designed templates. However, it may not be as flexible as some other website builders on the market.

One potential downside to DreamHost is their customer support. While they offer 24/7 support via live chat and email, phone support is only available during limited hours. Additionally, some customers have reported longer than average wait times for support.

Overall, DreamHost is a reliable and privacy-focused web hosting company with competitive pricing and a variety of hosting options to choose from.

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Pros:
  • Award winning hosting
  • Great customer support
  • Officially Recommended by WordPress
  • 1-click WordPress install
  • Free Domain, SSL, and Privacy
  • Automatic Daily Backups
Cons:
  • No Free Email

DreamHost Review from Our Experts

DreamHost is a popular award-winning hosting company, and one of WordPress.org’s officially recommended hosts. They offer domain registration and web hosting services, including managed WordPress hosting. Their platform offer everything you need to grow your website, whether you’re a new blogger or an established business. See our expert DreamHost review to decide if it’s the right choice for you.

In this detailed DreamHost hosting review, we’ll put their promises to test. For a comprehensive overview, we’ll look into the following areas: Performance: Speed is critical for making successful websites. How fast will your website load with DreamHost?
Reliability: Will your website will be up all the time without any service disruptions?
Customer Support: How good are DreamHost support options? Features: What features do they offer to make it easier to run your website?
Pricing: How much it would cost you? Are there any DreamHost deals that can save you money?

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DreamHost Review Summary

DreamHost Review Summary
Performance grade A
Average load time 330 ms
Average response time 77 ms
Free domain Yes
Free SSL Yes
1-click WordPress Yes
Support Live Chat / Knowledge base
Performance grade A
Average load time 330 ms
Average response time 77 ms
Free domain Yes
Free SSL Yes
1-click WordPress Yes
Support Live Chat / Knowledge base

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Pros and Cons of DreamHost

DreamHost is a popular web hosting provider, but it may not be right for everyone. Consider these pros and cons before choosing a plan.
Pros. Award Winning Hosting – DreamHost has won the PCMag Readers’ Choice Award for best business hosting. They rated high in reader surveys for their reliability and tech support.

Money Back Guarantee – DreamHost offers a 97-day money back guarantee. That means you can cancel your account within 97 days of signing up and get a full refund.

Free Domain and Privacy – Every DreamHost plan includes one free domain name registration plus domain privacy, so your contact information isn’t made public on the web.

Monthly Billing With No Setup Fee – DreamHost pricing plans allow you to pay month-to-month, without having to pay a setup fee. Cons Support Isn’t Immediate – DreamHost has set times for live chat support and an emailed based ticket system. This means it may take a while before you can get a response.

No Email – DreamHost doesn’t offer email accounts for the Starter plan of their WordPress shared hosting. Though you can get it for $1.65/ mo or use an external business email provider.

DreamHost Response Time Test Results

Next, we wanted to test how our DreamHost test site responds to requests from different geographic locations. To measure this, we used a tool called Bitcatcha.
As you can see our response times remained steady across the globe. They were particularly great in North America and Europe.

DreamHost Uptime Test Results

It is also important to notice that our website didn’t go down during testing. We enable the downtime tracker because often during stress tests, some hosting servers will crash.

DreamHost Hosting Plans and Features

DreamHost specializes in providing hosting for web designers, developers, bloggers, and online businesses. They support and use open source technologies, apps, and platforms like WordPress and Joomla.
Their one-click installer includes configurations for many open source apps. As a Dreamhost customer, you get expert support, free migrations, and built-in security features.
Their hosting options include: shared hosting, email hosting, managed WordPress hosting, VPS hosting (Virtual private servers), and dedicated servers. They also offer cloud hosting packages and cloud storage.
All of DreamHost’s plans use SSD drives for faster loading. DreamHost also uses a proprietary control panel instead of cPanel.

Managed WordPress Plans

DreamHost also offers a managed WordPress hosting plan called DreamPress. DreamPress is over 5 times faster than shared hosting. The linux servers are optimized for WordPress, and they can handle traffic spikes (millions of visitors) without your website going down.

Managed WordPress hosting also includes:

  • Automatic WordPress core updates for security
  • Private IP address and SSL certificate pre-installed for eCommerce sites
  • SSD storage and unmetered bandwidth
  • Web application firewall to block malware and brute-force attack mitigation.
  • One-click staging site set up
  • Free website builder along with on-demand as well as daily backups
  • DreamPress Pro and Plus plans also include unlimited CDN and Jetpack Professional add-on features.
  • Dedicated hosting with your own CPU server resources for maximum performance

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DreamHost Support and Customer Service

DreamHost offers 24/7 email support via a ticket system. You can open a request for support through your DreamHost account dashboard.

They also offer Live Chat support between 5:30 AM and 9:30 PM Pacific Time through the panel. You can also request a callback service for an additional fee.
They also maintain a comprehensive Knowledge base and a forum on their website where you can post your questions. The support team is active in the forums, and most questions are answered within 24 hours.

Many reviews mention the quality of their support, though some reviewers were frustrated by not having access to immediate phone or live chat support (24/7).

While live chat and phone support can be useful for simple questions, customers with more complicated issues are usually directed to open a support ticket anyway.

DreamHost maintains an extensive knowledge base on their website that answers the most common questions users have about hosting. If you have a more complicated issue, it probably could not be answered immediately via live chat or phone even if it was available.


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